Frequently Asked Questions

 

If you have any additional questions, please fill out the form below and we would be happy to answer!

Can I cancel my booking?

Yes, but keep in mind that cancellations made less than three (3) days prior are subject to a 100% charge.

What are your operating hours?

We are open 24/7.

What if I arrive late?

That is not a problem, just give us a heads up prior to your arrival so we can make the necessary arrangements to welcome you.

Do kids stay for free?

Yes, kids under the age of 10 years are allowed to stay free-of-charge. The number is dependent on the room type.

Is smoking allowed in the rooms?

Unfortunately no, the rooms at Shalom Lodge are strictly non-smoking. There are designated smoking areas available.

Do we have secure parking?

Yes, the last thing you need to  worry about is your car. All of our guests have access to convenient and secure parking behind an automated gate.

Do you have a laundry service?

Yes, we do, but only by prior arrangement.

Get In Touch

Have questions?

Please don't hesitate to contact us on any of the below channels, or fill out the contact form and we'll get back to you!

081 368 2150

081 368 2150

42 Dundas Street

shalomlodge@isat.co.za

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